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Our wrap-around Service assists to support a single Parent during difficult Times.

  • Nov 22, 2022
  • 1 min read

Updated: Jun 13, 2023



A single mother from Somalia with some limited English sought our assistance after she was involved in a car accident.


The insurers of the other driver and the lawyer for the insurer had both sent her correspondence seeking more than $4,500 in damages and giving the client seven days to pay the money. The client was distressed, anxious and frightened. The client did not have the means to pay. The client was a single mother with three children.


The client had little support. It was clear that she did not have the financial means to pay the insurers and her circumstances were unlikely to change. We referred her to the financial capability worker Lee-Ann Reid, who completed an income and expenditure assessment with the client. Ms Reid’s assessment was that the client was in deficit of $22.83 a fortnight and wrote a letter of support confirming and successfully negotiated a settlement with each party to bear their own costs.

2 Comments


svatoslavsvatr
svatoslavsvatr
Apr 23

A compassionate and impactful story — it really highlights how wrap-around support can make a meaningful difference during some of the most challenging moments in a person’s life, especially for a single parent navigating language barriers, financial stress, and unexpected events like an accident, where having coordinated legal and social assistance helps stabilise the situation and rebuild confidence step by step . That kind of joined-up approach ensures people aren’t facing difficulties alone, and that sense of care and practical guidance, sometimes loosely described in different contexts with phrases like slots of paradise, reflects how powerful consistent, personalised support can be over time.

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Max Holloway
Max Holloway
Apr 23

The way Sussex Street's wrap-around services provide holistic support for single parents is truly impressive, especially when tackling those overlapping legal and financial hurdles. These success stories really highlight the vital role community legal centres play across Western Australia. I actually came across this post while checking out rich royal casino on my phone earlier; the site was incredibly smooth and easy to navigate, which made it simple to click through and read about these local outreach programs while I was out and about here in AU. Seeing this kind of direct community impact is always encouraging. Do you think more people would reach out for help earlier if these integrated services were more widely advertised in local schools and hubs,…

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