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Privacy Policy PURPOSE AND SCOPE This Privacy Policy explains how we collect and use information that is provided to us through our website or otherwise in the usual course of our dealings with you as a client, potential client, or stakeholder. This policy applies to all personal information that we collect, whether in hard copy or electronic format. POLICY STATEMENT Sussex Street recognises our legal obligations, together with our ethical responsibility, to protect and uphold the right to privacy of our clients, employees, volunteers, and stakeholders. We will seek to ensure that: we meet our legal and ethical obligations as a service provider and employer in relation to protecting the privacy of clients and organisational personnel, including by complying with the Australian Privacy Principles; clients are informed about the personal information that we collect from them, how we store and use that information, and how they can ask to see or amend it; all staff, volunteers, contractors and Board members have an appropriate level of understanding regarding privacy to ensure we can meet our obligations (including, where appropriate and possible, receiving targeted training and signing a Confidentiality Agreement); and the necessary supporting procedures are in place to meet the requirements of this policy. DEFINITIONS Personal information Refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable. Personal information held by Sussex Street may include: an individual’s name, signature, address, phone number or date of birth; sensitive information; staff records (e.g. terms and conditions of employment, details of performance or conduct, taxation, banking or superannuation details); Information about assets, liabilities, or income; photographs, videos, or artwork; and case studies involving our clients (typically deidentified). Sensitive information Includes race or ethnic origin, sexual orientation or practices, health or genetic information, criminal record, biometric data (fingerprints, facial recognition), religious affiliation and political opinions. DEALING WITH PERSONAL INFORMATION In dealing with personal information, Sussex Street’s staff, volunteers and students will: only collect and store personal information that is necessary for the functioning of the organisation and its activities; use fair and lawful ways to collect personal information; collect personal information only by consent from an individual; be transparent about the sort of personal information is held, what purposes it is held it for, how it is collected, used and disclosed, and who will have access to it; ensure privacy for clients, staff, volunteers and Board members when they are being interviewed or discussing matters of a personal or sensitive nature; seek to make copies of important documents and return the originals to the client; ensure that personal information collected or disclosed is accurate, complete and up-to-date, and provide access to any individual to review information or correct wrong information about themselves; take reasonable steps to protect all personal information from misuse and loss and from unauthorised access, modification or disclosure; and destroy or permanently de-identify personal information that is no longer required, in accordance with our Record Retention and Disposal Policy. TYPES OF PERSONAL INFORMATION COLLECTED The type of information that we collect includes personal information concerning clients, potential clients who contact us, as well as other service providers, consultants, employees, applicants for employment, and volunteers. The personal information we collect may include: names; contact details including phone numbers, postal and/or residential addresses and email addresses; dates of birth; photographs; any facts or opinions that are connected to an enquiry that we are conducting on behalf of a client or potential client; information regarding assets, liabilities, or income; and personal information provided through our website. If we receive your Information from third parties, we will seek to protect it in accordance with this Policy and take reasonable steps to ensure you are aware that we have collected the information about you and the circumstances of the collection. MANAGING PERSONAL INFORMATION All Sussex Street employees are responsible for the management of personal information to which they have access, and in the conduct of their research, consultation, or advocacy work. The CEO and the Principal Solicitor are responsible for content in our publications, communications and on our website, and must ensure the following: informed consent is obtained for the inclusion of any personal information about any individual, including Centre workers; information that is provided by other agencies or external individuals conforms to privacy principles; and the website contains a Privacy Statement which is explicit about any collection of personal information from the public as a result of their use of the website. The CEO is responsible for safeguarding personal information relating to Sussex Street staff, Board members, volunteers, students, and contractors. PRIVACY CONTACT The Privacy Contact Officer is the CEO of Sussex Street, who will be responsible for: ensuring that all staff are familiar with this policy, along with the administrative procedures for handling personal information; ensuring that clients and other stakeholders are provided with information about their rights regarding privacy; and handling queries or complaints about a privacy issue. If you have a privacy enquiry, please email hello@sussexstreet.org.au. DISCLOSURE OF PERSONAL INFORMATION Sussex Street will only use or disclose your personal information in accordance with the purposes(s) for which it was collected (i.e. to provide you with legal services). There are five (5) notable exceptions: Where it is required by law. Sussex Street may be required to produce, in whole or in part, certain records in response to a subpoena, court order, or under certain legislative requirements. This is a legal requirement that cannot be ignored. For ethical reasons. Where there is a clear possibility of harm, either to the person to whom the information pertains or to others, Sussex Street may have an ethical obligation to release certain information. Where there is prior informed consent. Sussex Street may release information to third parties (such as another service provider) where we have prior informed written consent. Where it is required by our funders. Because we are a government-funded service, we are required to collect some service-use information for our funders (reported anonymously). Occasionally, we are also required to provide case studies that demonstrate client outcomes. Case studies do not include any identifiable information about any of the persons involved in a matter. To further protect our clients’ identity, the names, ages, gender, locations and other identifiable details of all persons profiled in the case study are changed. For continuity of service. Where it is needed to ensure the continuity of service in the event of a transfer of business or assets by Sussex Street. In any of the above cases, all personal information must be reviewed by either the Principal Solicitor or the CEO prior to being disclosed. CLOUD COMPUTING Sussex Street may utilise cloud computing services for e-mail storage and to store information that we collect. Confidentiality of Information is of a paramount concern to us, so we seek confirmation that such service providers comply with the Australian Privacy Principles, or are subject to a binding law or scheme that offers substantially similar protection. WEBSITE We may collect information on website activity such as the number of people who visit our website, the date and time of visits, the number of pages viewed and location. We do not use this information to identify individuals. This information is used to help us analyse and improve our website. EMBEDDED CONTENT FROM OTHER WEBSITES Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Sussex Street does not have any control over those third-party websites and is not responsible or liable for the protection and privacy of any information you provide whilst visiting those third-party websites. Your interaction with such third-party websites is not governed by this Policy. AMENDMENTS This Policy may be amended from time to time, at our sole discretion. A hard copy of the latest version will be available at our offices. Last updated: March 2026

為所有西澳大利亞人提供法律諮詢和殘疾宣傳 Our restraining order service for respondents 建議和倡導 歡迎來到蘇塞克斯街社區法律服務 歡迎來到 SSCLS。很高興向您介紹我們的非營利非政府社區組織，自 1978 年以來，該組織為社區中的低收入人群提供負責任、非判斷性和有效的法律和社會服務。 我們很高興和興奮您加入我們，我們相信您會喜歡我們所做的寶貴工作以及您將在蘇塞克斯街獲得的體驗。 Speak with us About our RESTORE service RESTORE What can a RESTORE solicitor do for me? Sussex Street Community Law Service provides free legal advice for people, who are responding to • Family violence restraining orders • Violence restraining orders • Misconduct orders Our team has significant experience in assisting clients to understand their rights and obligations. We can support you in making informed decisions and refer you to other support services if required. How can I make an appointment? To discuss your restraining order matter with one of our solicitors, you will need to make an appointment. Bring any letters, documents or notes about the matter to your appointment. To make an appointment call (08) 6253 9500 Monday to Friday 9:30 am - 4:30 pm For other ways to get in touch, visit out contact us page.(https://www.sscls.org/contact-us) Other wrap-around services that might assist you. Duty Lawyer 'Shuttle' Conferencing Service Family Law Case studies and news from our RESTORE service: 此語言尚未有已發佈之文章 文章發佈後將於此處顯示。 To find out more about how we can support you, click the button below to go to our contact us page. Contact us This service is funded by The Law Society of Western Australia Public Purposes Trust.

Starting the year by recognising the support and efforts of our volunteers, interns and HSF secondees. 為所有西澳大利亞人提供法律諮詢和殘疾宣傳 建議和倡導 歡迎來到蘇塞克斯街社區法律服務 To find out more about our internship, click below. Internship

為所有西澳大利亞人提供法律諮詢和殘疾宣傳 建議和倡導 歡迎來到 SSCLS。很高興向您介紹我們的非營利非政府社區組織，自 1978 年以來，該組織為社區中的低收入人群提供負責任、非判斷性和有效的法律和社會服務。 我們很高興和興奮您加入我們，我們相信您會喜歡我們所做的寶貴工作以及您將在蘇塞克斯街獲得的體驗。

為所有西澳大利亞人提供法律諮詢和殘疾宣傳 Supporting people with internal and external NDIS appeals 建議和倡導 歡迎來到蘇塞克斯街社區法律服務 歡迎來到 SSCLS。很高興向您介紹我們的非營利非政府社區組織，自 1978 年以來，該組織為社區中的低收入人群提供負責任、非判斷性和有效的法律和社會服務。 我們很高興和興奮您加入我們，我們相信您會喜歡我們所做的寶貴工作以及您將在蘇塞克斯街獲得的體驗。 Speak with us Our NDIS Appeals Advocacy Service NDIS Appeals NDIS Resources What can the NDIS appeals advocate do for me? Our NDIS appeals advocate can assist you with the following: Internal Review • Explaining the internal review process • Helping to prepare documents • Providing advice and skills so you can better represent yourself • Acting as a support person throughout your internal review External Review • Explaining the review process, including what is involved in appealing to the AAT • Helping to prepare documents • Providing advice and skills so you can better represent yourself • Attending AAT conferences and hearings to help you put your case to the AAT How do I make an appointment? To discuss your concerns with one of our advocates you will need to make an appointment. Bring in any letters, documents or notes about the matter to your appointment. To make an appointment call (08) 6253 9500 Monday to Friday 9:30 am - 4:30 pm For other ways to get in touch, visit out contact us page.(https://www.sscls.org/contact-us) Who funds this service? This service is funded by Department of Social Service. Other services that might assist you: Individual Disability Advocacy Service (IDAS) Financial Counselling and Wellbeing Welfare Rights Case studies from our NDIS appeals service: 此語言尚未有已發佈之文章 文章發佈後將於此處顯示。 To find out more about how we can support you, click the button below to go to our contact us page. Contact us This service is funded by the Department of Social Services.

為所有西澳大利亞人提供法律諮詢和殘疾宣傳 Training helps our community develop skills and capabilities. 建議和倡導 歡迎來到蘇塞克斯街社區法律服務 歡迎來到 SSCLS。很高興向您介紹我們的非營利非政府社區組織，自 1978 年以來，該組織為社區中的低收入人群提供負責任、非判斷性和有效的法律和社會服務。 我們很高興和興奮您加入我們，我們相信您會喜歡我們所做的寶貴工作以及您將在蘇塞克斯街獲得的體驗。 Speak with us

This project aims to improve the capacity of all members of the WA Community to advocate for the rights of people with disability. 為所有西澳大利亞人提供法律諮詢和殘疾宣傳 Connecting people with disability to legal assistance 建議和倡導 歡迎來到蘇塞克斯街社區法律服務 歡迎來到 SSCLS。很高興向您介紹我們的非營利非政府社區組織，自 1978 年以來，該組織為社區中的低收入人群提供負責任、非判斷性和有效的法律和社會服務。 我們很高興和興奮您加入我們，我們相信您會喜歡我們所做的寶貴工作以及您將在蘇塞克斯街獲得的體驗。 Speak with us Disability Legal Priority Phone Line If you are a person with disability and you need legal assistance, our priority line has been set up to support you. (08) 6383 7880 9.30am to 4.30pm, Monday to Friday Location Where to find us We are located in offices in the Perth metro area as well as regional Western Australia. About the Project The project focus is on the development of formal referral pathways between disability service providers and WA community legal centres (CLCs). Early identification of (potential) legal issues and need for legal support allows a timely referrals for people with disability, First Nations People and young people at risk. We recognise the need for ongoing consultation with people with disability. Improving access to legal assistance for young people and First Nations Australians will ensure better outcomes. Aboriginal and Torres Strait Islanders Western Australia currently imprisons Aboriginal and Torres Strait Islander People at a higher rate than any other Australian State. Furthermore, First Nations People are disproportionately over-represented in our prison system. The Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability reports that: - 3% of the population are First Nations people. - 28% of prisoners were First Nations people. - At least 26% of First Nations people coming into prison reported having a disability. Our commitment to law reform and promoting social justice means that we must address these matters. We do this by supporting collaborative and formal referral pathways to specialist legal support for First Nations People. Youth at Risk 63% of children in detention were unsentenced whilst waiting for the outcome of their court matter or sentencing. Unfortunately, in Western Australia, the adult imprisonment rate was 29 persons per 10,000 adult population. 23 children (aged 10-17) per 10,000 are under supervision. 685 young people aged 10 and over were under youth justice supervision. 23 per 10,000 young people aged 10–17 were under supervision. 20 x young indigenous people were 20 times as likely as non-Indigenous young people to be under supervision. 59% of children under supervision aged 10–17 were Aboriginal or Torres Strait Islander. Compounding factors such as youth, indigenous status and disability need very tailored and dedicated whole-of-community responses in order to safeguard legal rights. We'd love to hear from you. We are interested in hearing from people with disability, who have experience with the legal system and need(ed) legal assistance. We are also interested in hearing from people, who work with people with disability. We would like to hear about your experiences of trying to assist a person with disability to find legal assistance. - I am a person with disability and I would like to offer my feedback about living with disability and getting legal help. - I work with people with disability and I would like to offer my feedback about trying to get legal help for people with disability. - I would like to offer my feedback about the Legal Health Check Tool. News and Events 此語言尚未有已發佈之文章 文章發佈後將於此處顯示。 To find out more about how we can support you, click the button below to go to our contact us page. Contact us This service is funded by the Department of Communities.

為所有西澳大利亞人提供法律諮詢和殘疾宣傳 Supporting people with minor criminal law problems 建議和倡導 歡迎來到蘇塞克斯街社區法律服務 歡迎來到 SSCLS。很高興向您介紹我們的非營利非政府社區組織，自 1978 年以來，該組織為社區中的低收入人群提供負責任、非判斷性和有效的法律和社會服務。 我們很高興和興奮您加入我們，我們相信您會喜歡我們所做的寶貴工作以及您將在蘇塞克斯街獲得的體驗。 Speak with us About our Civil Law Service Minor Criminal Law What can a criminal law solicitor do for me? Sussex Street Community Law Service can provide free advice for minor criminal matters to people on low incomes. This advice is strictly limited to the following areas: • Traffic offences • Advice on minor (summary) criminal charges • Pleas in mitigation How can I make an appointment? To discuss matters on a minor criminal matter with one of our solicitors you will need to make an appointment. Bring in any letters, documents or notes about the matter to your appointment. To make an appointment call (08) 6253 9500 Monday to Friday 9:30 am - 4:30 pm For other ways to get in touch, visit our contact us (https://www.sscls.org/contact-us)page. Who funds this service? This service is funded by State Attorney General's Department. Other services that might assist you: Residential Tenancy Financial Counselling and Wellbeing Welfare Rights Case studies and news from our minor criminal law service: 此語言尚未有已發佈之文章 文章發佈後將於此處顯示。 To find out more about how we can support you, click the button below to go to our contact us page. Contact us This service is funded by the Attorney-General's Department and The Law Society of Western Australia Public Purposes Trust.

Sussex Street Community Law Service Inc is a 'non profit' non government community based organisation that provides access to accountable, non judgmental and effective legal services to low income people in the community. 為所有西澳大利亞人提供法律諮詢和殘疾宣傳 建議和倡導 ABOUT US WHAT WE DO VISION & DIRECTION MANAGEMENT 歡迎來到蘇塞克斯街社區法律服務 此語言尚未有已發佈之文章 文章發佈後將於此處顯示。 To find out more about how we can assist you, click the button below to see the different ways you can contact us. Contact Us Close

為所有西澳大利亞人提供法律諮詢和殘疾宣傳 Supporting people with family law and civil law problems 建議和倡導 歡迎來到蘇塞克斯街社區法律服務 歡迎來到 SSCLS。很高興向您介紹我們的非營利非政府社區組織，自 1978 年以來，該組織為社區中的低收入人群提供負責任、非判斷性和有效的法律和社會服務。 我們很高興和興奮您加入我們，我們相信您會喜歡我們所做的寶貴工作以及您將在蘇塞克斯街獲得的體驗。 Speak with us About our Night Legal Service Night Legal Service Family Law Civil Law Can I see a lawyer outside of business hours? Yes. Sussex Street is very fortunate to have the support of many volunteer solicitors, who contribute to the success of the Night Legal Service. Free and confidential legal advice is given in 30-minute appointments on Monday and Thursday evenings. The advice covers civil and family matters including • Divorce and separation • Care and protection of children • Domestic violence restraining orders • Motor vehicle accidents • Property damage • Negligence • Neighbour disputes • Property settlements How can I make an appointment? To discuss your concerns with one of our Night Legal Service Solicitors, you will need to make a 30-min appointment. Bring in any letters, documents or notes about the matter to your appointment. To make an appointment call (08) 6253 9500 Monday to Friday 9:30 am - 4:30 pm For other ways to get in touch, visit our contact us (https://www.sscls.org/contact-us)page. Who funds this service? This service is funded by the Public Purposes Trust administered by The Law Society of WA. Other services that might assist you: Civil Law Financial Counselling and Wellbeing Family Law Case studies and news from our Night Legal Service: 此語言尚未有已發佈之文章 文章發佈後將於此處顯示。 To find out more about how we can support you, click the button below to go to our contact us page. Contact us This service is funded by The Law Society of Western Australia Public Purposes Trust.

為所有西澳大利亞人提供法律諮詢和殘疾宣傳 Our Duty Lawyer Service is based at the Perth Magistrates Court. 建議和倡導 歡迎來到蘇塞克斯街社區法律服務 歡迎來到 SSCLS。很高興向您介紹我們的非營利非政府社區組織，自 1978 年以來，該組織為社區中的低收入人群提供負責任、非判斷性和有效的法律和社會服務。 我們很高興和興奮您加入我們，我們相信您會喜歡我們所做的寶貴工作以及您將在蘇塞克斯街獲得的體驗。 Speak with us About our Duty Lawyer Service Duty Lawyer What can a duty lawyer do for me? A duty lawyer can assist you on the day of your court appearance and help you to • understand your legal options • explore what steps to take next • understand what to expect when you go into court • access other legal services that may help you • prepare court documents. In some cases, the duty lawyer may be able to appear in court and negotiate on your behalf, however they cannot represent you at trial. The assistance that can be provided to you will depend on circumstances, such as the urgency of your situation and the needs of other people in the court on the day. What court is the Sussex Street duty lawyer based at? Our duty lawyer service is for matters appearing in the Perth Magistrates Court. Can I book an appointment with the duty lawyer? No, you cannot make an appointment with a duty lawyer. This is due to the duty lawyer assisting multiple people in court on the day. How much assistance you can receive, will depend on the urgency of your matter, how many other people require assistance from the duty lawyer and how much other assistance may be available to you. How do I contact the duty lawyer? Our duty lawyer is available on Tuesday, Wednesday and Friday and is based on level 5 of the Perth Magistrates Court. Enquiries can be made at the Court Welfare office on Level 4 of the Perth Magistrates Court building before 11 am. The Perth Magistrates Court is located at Central Law Courts 501 Hay St, Perth WA 6000 Are duty lawyer services available in other courts? Yes, some courts have duty lawyer services in place. You can contact the court prior to your court date to find out if the duty lawyer service is available. Can I contact you to find out more? Yes, feel free contact us to find out more. Call (08) 6253 9500 Monday to Friday 9:30 am - 4:30 pm For other ways to get in touch, visit out contact us page.(https://www.sscls.org/contact-us) Other services that might assist you: RESTORE 'Shuttle' Conferencing Service Family Law To find out more about how we can support you, click the button below to go to our contact us page. Contact us This service is funded by the Attorney-General's Department.

為所有西澳大利亞人提供法律諮詢和殘疾宣傳 We work collectivly with organisations as well as independently to submit various submissions for legal reform. 建議和倡導 歡迎來到蘇塞克斯街社區法律服務 歡迎來到 SSCLS。很高興向您介紹我們的非營利非政府社區組織，自 1978 年以來，該組織為社區中的低收入人群提供負責任、非判斷性和有效的法律和社會服務。 我們很高興和興奮您加入我們，我們相信您會喜歡我們所做的寶貴工作以及您將在蘇塞克斯街獲得的體驗。 Speak with us